If you have any issues with any of the items you ordered and wish to return or exchange, please see below for our guidelines and procedures:
You may return most new items within 30 days of your original purchase.
We do not provide returns or exchanges to international orders. If there is an issue with your international order, please contact customer service at firstname.lastname@example.org and we will try our best to resolve it.
All items purchased on sale or at a discounted rate are final and cannot be returned or refunded.
All returned items must be in new, unworn, and unwashed condition. All original tags and accessories must still be attached.
- Contact customer service via email, email@example.com with your order number and whether you are requesting an exchange, store credit, or a full refund. a) For returns, once return is approved a return label will be emailed to you. b) For exchanges & store credit, exchanges are acceptable for different products of equal or less value. Once exchange or store credit is approved a return label will be emailed to you.
- Ship the item(s) back to us. If you use your own return label, please address the package to:
308 E. 9th St. #507
Los Angeles, California 90015
- Once we receive eligible return item(s) they will be inspected and processed within 2-3 business days. Exchanges and store credit may be processed for the customer in this time. If there is a refund due, a credit will be issued in the original form of payment, minus any applicable shipping fees.
Noon Goons only accepts returns/exchanges for merchandise purchased from our online store, www.noongoons.com. All merchandise purchased from third party distributors must be returned to the respective distributor.
If you have any questions or concerns, please feel free to contact us at via email firstname.lastname@example.org